Returns Policy

Return Instructions

• Please fill out the form below to start the return process.
• Once we accept your return, we will email you a prepaid shipping label with your unique RMA # to print and affix on to your package. Items shipped back without an RMA # may be subject to a 10% restocking fee.
• You may give your package to your postal carrier or drop it at the closest post office.
• We will credit your account with the cost of the items within 3 days of receipt of your return if the criteria below has been met. Original shipping costs can not be refunded.

Return Criteria

• Return requests must be initiated within 14 days of delivery confirmation.
• All items must be returned to us in the condition we sent them out in (unused) with all original tags and packaging.
• You must include your packing slip or invoice with the return shipment.
• The return must be shipped within 14 days of return authorization. Otherwise, the return label will be canceled and the item will no longer be eligible for return.

Restocking Fee: All leather goods are made to order and are subject to a 10% restocking fee if the return is not due to a manufacturing defect.

Custom Goods: All monogrammed or customized orders cannot be returned.

Shipping Fees: You are responsible for all shipping fees unless the return is due to a manufacturing defect. We will deduct the cost of return shipping from your refund. We will not offer a full refund if the returned product shows signs of visible use, arrives without original packaging and product tags, or the product is damaged as a result of shipping.

International Customers: You will be responsible for selecting a carrier service and purchasing postage. We will contact you with further details.

Return Authorization Request