All items will be shipped via USPS or FedEx. Most of our products are handmade to order with a stated lead time in the product description. Typical lead times are 6-8 business days, but may vary due to current demand. We will contact you if your order lead time falls outside of what is listed. Delivery time is based on the service you choose at checkout.
Any shipping charges incurred due to returns (outside of a production defect) are the responsibility of the customer.
We only ship orders to the US and Canada on this site. However, our Etsy store is equipped to handle most international orders: https://www.etsy.com/shop/EvenOddCreative
We strongly recommend choosing FedEx, USPS Priority Mail or USPS Express Mail for international shipments because those services have built in insurance, more robust tracking updates, and faster delivery times.
Once orders have left our studio, we cannot be held accountable for lost, stolen, or mis-delivered packages. Orders placed on our website are shipped via a third party carrier of your choosing and as such risk of loss and title for goods ordered pass onto you upon our delivery to the carrier. We are not responsible for filing any claims that a package was not received. Please contact your local post office or parcel carriers for help if this is the case.